FAQ
Answers before you invite someone into your home.
A practical guide to booking, care, safety, medications, holidays, and the meet-and-greet process.
Categories
Booking
Start with the Request Care form. HausKat reviews your dates, location, pets, and home-care needs, then follows up about availability and next steps.
Yes, new clients typically complete a meet-and-greet before service begins so everyone is comfortable and the care plan is clear.
Pet Care
HausKat cares for dogs, cats, bunnies, hamsters, guinea pigs, reptiles, birds, fish, ferrets, turtles, and even farm animals like chickens and goats when routines and care requirements are clear.
Yes. Updates and photos are part of the HausKat care experience so you know how your pets and home are doing.
Home Check-ins
Common tasks include mail, packages, plants, trash or recycling, lights, blinds, and basic visual checks.
No. Door codes, alarm codes, and lockbox details should only be shared through a private, confirmed workflow after booking.
Safety
The process emphasizes a meet-and-greet, written routines, clear expectations, careful communication, and respect for your home.
Payments
Yes. HausKat keeps pricing simple: $25 for a single visit, $45 for two visits in a day, or $65 for three visits in a day.
Cancellations
Share changes as soon as possible. Cancellation terms can vary by booking, holidays, and how much notice is available.
Holidays
Holiday care may be available with advance planning. Surcharges and availability are confirmed before booking.
Service Area
HausKat focuses on Bridgeland and surrounding Cypress communities in Texas. Nearby neighborhoods may be considered by request when the schedule allows.
Medications
Medication support may be available when the routine is appropriate, clearly documented, and reviewed during the meet-and-greet.
Meet & Greets
HausKat learns your routines, meets your pets, reviews home-care details, confirms expectations, and determines whether the care plan is a good fit.
Next step
Ready to request care?
Tell Haus Kat about your pets, dates, and home-care needs.